Apply Now
The Information Technology Services (ITS) is a responsive, user-centered unit, assisting HBKU in several major functional areas, including academic, research and administrative computing and innovation; communications and networking; end-user training and support, and systems administration and operations.
ITS Office Services
Wireless Network
HBKU IT provides three wireless network types to access the Internet. Each network is unique to the University affiliation and device type
Virtual Private Network (VPN)
A special, secure system that enables a computer, smartphone, or tablet user to have complete online privacy
Microsoft OneDrive
A file hosting and synchronization service, which allows users to store files and personal data, share files, and sync files across multiple devices types
Email is integral to everyday life at the University - everything from enrolment and course information to general University updates are sent via your HBKU email account
Printing
A free service that HBKU IT provides for staff, faculty, and students to print their documents and scan their files on campus or remotely
Banner (Student Information System)
A database of student records and information maintained by HBKU
Microsoft Teams
An online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop, and file sharing, and more
Library Services
Provides access for printout and electronic resources that support academic and research programs at HBKU Community
Canvas
A web-based Learning Management platform and so does not need to be installed on your computer
Microsoft Knowledge Base
Offers self-paced, interactive training designed for students and staff, delivered via the Internet or Intranet
General Troubleshooting
This section provide general guidelines to support technical troubleshoot problems
Cisco Webex
A leading enterprise solution for video conferencing, online meetings, screen share, webinars, web conferencing, and conference calling. The application is available to all HBKU staff and students
iProcess Request
This system is a comprehensive intelligent automation platform that offers the opportunity to streamline process electronically.
Azure Virtual Desktop (AVD)
This technology enables students, staff, and faculty members to access virtual desktops (Microsoft Windows) and other applications from any browser and location.
Wireless Network HBKU IT
HBKU IT provides three wireless network types to access the Internet. Each network is unique to the University affiliation and device type
Virtual Private Network (VPN)
A special, secure system that enables a computer, smartphone, or tablet user to have complete online privacy
Microsoft OneDrive
A file hosting and synchronization service, which allows users to store files and personal data, share files, and sync files across multiple devices types
Email is integral to everyday life at the University - everything from enrolment and course information to general University updates are sent via your HBKU email account
Printing
A free service that HBKU IT provides for staff, faculty, and students to print their documents and scan their files on campus or remotely
Microsoft Teams
An online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop, and file sharing, and more
Library Services
Provides access for printout and electronic resources that support academic and research programs at HBKU Community
Microsoft Knowledge Base
Offers self-paced, interactive training designed for students and staff, delivered via the Internet or Intranet
AD self-services
Self-help functions that enables faculty members to request services, find information, and register and resolve issues
General Troubleshooting
This section provide general guidelines to support technical troubleshoot problems
DocuSign
Provides eSignatures – a method of signing documents electronically on different devices enabling firms and organizations to manage electronic agreements
Cisco Webex
A leading enterprise solution for video conferencing, online meetings, screen share, webinars, web conferencing, and conference calling. The application is available to all HBKU staff and students
New computer request
The service will enable employees and faculty to file requests for new computers through the Maktabi Portal by using their HBKU email, username, and password to log in.
AV Systems
HBKU boardroom AV Systems provides seamless audiovisual technology to enable presenters to share information more effectively with meeting attendees.
e-Forms Request
This system is a comprehensive intelligent automation platform that offers the opportunity to streamline process electronically.
Azure Virtual Desktop (AVD)
This technology enables students, staff, and faculty members to access virtual desktops (Microsoft Windows) and other applications from any browser and location.
Wireless Network HBKU IT
HBKU IT provides three wireless network types to access the Internet. Each network is unique to the University affiliation and device type
Virtual Private Network (VPN)
A special, secure system that enables a computer, smartphone, or tablet user to have complete online privacy
Microsoft OneDrive
A file hosting and synchronization service, which allows users to store files and personal data, share files, and sync files across multiple devices types
Email is integral to everyday life at the University - everything from enrolment and course information to general University updates are sent via your HBKU email account
Printing
A free service that HBKU IT provides for staff, faculty, and students to print their documents and scan their files on campus or remotely
Banner (Student Information System)
A database of student records and information maintained by HBKU
Microsoft Teams
An online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop, and file sharing, and more
Library Services
Provides access for printout and electronic resources that support academic and research programs at HBKU Community
Interfolio
An academic faculty management software that assists with shared governance processes and faculty activity tracking tools for institutional accreditation and reporting
Canvas
A web-based Learning Management platform and so does not need to be installed on your computer
Microsoft Knowledge Base
Offers self-paced, interactive training designed for students and staff, delivered via the Internet or Intranet
AD self-services
Self-help functions that enables faculty members to request services, find information, and register and resolve issues
DocuSign
Provides eSignatures – a method of signing documents electronically on different devices enabling firms and organizations to manage electronic agreements
General Troubleshooting
This section provide general guidelines to support technical troubleshoot problems
Cisco Webex
A leading enterprise solution for video conferencing, online meetings, screen share, webinars, web conferencing, and conference calling. The application is available to all HBKU staff and students
New computer request
The service will enable employees and faculty to file requests for new computers through the Maktabi Portal by using their HBKU email, username, and password to log in.
AV Systems
HBKU boardroom AV Systems provides seamless audiovisual technology to enable presenters to share information more effectively with meeting attendees.
e-Forms Request
This system is a comprehensive intelligent automation platform that offers the opportunity to streamline process electronically.
iThenticate
iThenticate is a plagiarism-detection software, marketed by Turnitin that is designed to be used by researchers to screen written material for originality.
Azure Virtual Desktop (AVD)
This technology enables students, staff, and faculty members to access virtual desktops (Microsoft Windows) and other applications from any browser and location.
Wireless Network HBKU IT
HBKU IT provides three wireless network types to access the Internet. Each network is unique to the University affiliation and device type